FAQ

FAQs:

1) URL: www.studiobookingsonline.com/prestiquestudio
2) Mobile App: StudioBookings (Prestique Studio)
3) Facebook/Instagram: @prestiquestudio (Book Now)
4) Website: www.prestiquestudio.com.sg
5) Email: info@prestiquestudio.com.sg
6) Hotline: 6816 0864
7) WhatsApp: 8800 3938
8) Walk-in to our studio directly.

No additional membership fee is required to set up an account with Prestique Studio. Feel free to register yourself today and browse through our online class calendar and packages.

We highly recommend pre-booking of classes at least 1 day in advance to avoid disappointment. For last minute bookings, we advise members to call us directly to check for availability before coming to the studio.

For booking cancellation, please do so at least 24 hours before class commencement to be entitled for a refund of class credit to your account. Otherwise, we regret to inform that the class credit will be forfeited as it will be deemed as a no-show.

Should the class be fully booked, please indicate your name under our waiting list. Upon any cancellation of class bookings, we will contact the first member on the list to take over the slot.

Package sharing for parents and kids is allowed, and registration should be done under parent’s name. Unlimited packages are strictly not allowed for sharing.

Sure, of course! Please inform us in advance so that we can help to add your friend as a guest under your name.

All our Kids Fitness classes are recommended for children from 5 years old – 12 years old. For parents who wish to start their kids jumping at a younger age, we will highly recommend for an adult to stand by the trampoline to provide support for the child during class.

Our European trampolines are made from top-quality materials and has a bearing capacity of up to 120kg.

Yes. We have a changing room within our studio premise and the common washrooms within the mall are just less than 1 minute away.

Yes. We have ample storage space in our studio rooms for you to place your belongings while you enjoy your workout.

All our members will enjoy complimentary coffee, tea and hot chocolate. Other beverages like mineral water, isotonic and sports drinks are also available for purchase.

Exchange is allowed within 14 days from purchase date. Item must be in original condition, with the price tag and packaging bag intact.

Be dressed in appropriate and comfortable sports attire. For Jumping® Fitness and The Mix, please be in a pair of soft soles/ training shoes for better comfort. For Piloxing® and Pound® classes, you can go barefoot or wear a pair of anti-slip socks.

Do grab along a small towel to wipe off your perspiration and a bottle of water to quench your thirst during the workouts. Also note that soft drinks or any other sweetened drinks are not allowed inside the studio rooms during the workout.

Please register at the studio reception 5-10 minutes before class starts. For first timers, please be present 15 minutes earlier to complete the indemnity form.

Yes, we do. Please write in to info@prestiquestudio.com.sg to find out more.

For more information, please do not hesitate to call us at 6816 0864 or email us at info@prestiquestudio.com.sg.