Frequently Asked Questions
How to do a Class Booking ?
1) Website: www.prestiquestudio.com.sg
2) Mobile App: WIX (Prestique Studio)
3) Facebook/Instagram: @prestiquestudio (Book Now)
4) Email: firstname.lastname@example.org
5) Hotline: 6816 0864
6) WhatsApp: 8800 3938
Do I have to pay any Membership Fees ?
No membership fee is required to set up an account with Prestique Studio. Feel free to register yourself today and browse through our online class calendar and packages.
Do you accept Last Minute Walk-ins ?
We highly recommend pre-booking of classes at least 1 day in advance to avoid disappointment. For last minute bookings, we advise members to call us directly to check for availability before coming to the studio.
For booking cancellation, please do so at least 12 hours before class commencement to be entitled for a refund of class credit to your account. Otherwise, we regret to inform that the class credit will be forfeited as it will be deemed as a no-show.
Is Package Sharing Allowed ?
Package sharing for parents and kids is allowed, and registration should be done under parent’s name. Unlimited packages are strictly not allowed for sharing.
Can I invite a Friend to Join Me ?
Sure, of course! Please inform us in advance so that we can help to add your friend as a guest under your name.
Any Age Limit ?
Our European trampolines are made from top-quality materials and has a bearing capacity of up to 120kg.
Is there any Changing Facility ?
Yes. We have a changing room within our studio premise and the common washrooms within the mall are just less than 1 minute away.
Is there Storage Space for Bags ?
Yes. We have ample storage space in our studio rooms for you to place your belongings while you enjoy your workout.
Do you Serve Drinks ?
All our members will enjoy complimentary coffee, tea and hot chocolate. Other beverages like mineral water, isotonic and sports drinks are also available for purchase.
Merchandise Exchange Policy
Exchange is allowed within 14 days from purchase date. Item must be in original condition, with the price tag and packaging bag intact.
What to Wear for Class ?
Be dressed in appropriate and comfortable sports attire. For Jumping® Fitness, Strong®, Piloxing® KO and The Mix by Piloxing®, please be in a pair of soft soles/ training shoes for better comfort. For Piloxing® SSP classes, you can go barefoot or wear a pair of anti-slip socks.
What to Bring to Class ?
Do grab along a small towel to wipe off your perspiration and a bottle of water to quench your thirst during the workouts. Also note that soft drinks or any other sweetened drinks are not allowed inside the studio rooms during the workout.
What Time to Arrive ?
Please register at the studio reception 5-10 minutes before class starts. For first timers, please be present 15 minutes earlier to complete the indemnity form.
Do you offer Studio Rental ?
Yes, we do. Please write in to email@example.com to find out more.