Question 1

How to do a Class Booking ?

Accepted Answer

1) Website: www.prestiquestudio.com.sg
2) Mobile App: TeamUp Members (Log in with your Member Email)
3) Facebook/Instagram: @prestiquestudio (Book Now)
4) Email: info@prestiquestudio.com.sg
5) Hotline: 6816 0864 (CQC); 6993 9778 (MS)
6) WhatsApp: 8800 3938

Question 2

Do I have to pay any Membership Fees ?

Accepted Answer

No membership fee is required to set up an account with Prestique Studio. 
Feel free to register yourself today and browse through our online class calendar and packages.

Question 3

Do you accept Last Minute Walk-ins ?

Accepted Answer

We highly recommend pre-booking of classes at least 1 day in advance to avoid disappointment. 
For last minute bookings, we advise members to call us directly to check for availability before coming to the studio.

Question 4

Cancellation Policy

Accepted Answer

For Cancellation of Booking, please do so at least 12 hours before class commencement to be entitled for a refund of class credit to your account. 
Otherwise, we regret to inform that the class credit will be forfeited as it will be deemed as a No-Show.

Question 5

Can you share your package with a friend or guest?

Accepted Answer

Yes, package sharing is allowed. The number of guest accounts depends on the package you purchase, and we'll help you set them up if you need guest bookings. 😊

Question 6

Can I invite a Friend to Join Me ?

Accepted Answer

Sure, of course! 
For Guest Bookings, please contact us to create Guest Accounts separately. 
Number of Guest Accounts allowed will be subject to Package signed up.

Question 7

Any Weight Limit ?

Accepted Answer

Our premium trampolines are made from top-quality materials and has a bearing capacity of up to 150kg. 
For intense jumping, we will recommend max of 130kg for classes.

Question 8

Is there any Changing Facility ?

Accepted Answer

Yes. We have a changing room within our studio premises and the common washrooms within the malls are just less than 1 minute away from us.

Question 9

Is there Storage Space for Bags ?

Accepted Answer

Yes. We have ample storage space in our studio rooms for you to place your belongings while you enjoy your workout.

Question 10

Do you Serve Drinks ?

Accepted Answer

Bottled mineral water and canned drinks are available for purchase over our counters.

Question 11

Merchandise Exchange Policy

Accepted Answer

Exchange is allowed within 14 days from purchase date. 
Item must be in original condition, with the price tag and packaging bag intact.

Question 12

What to Wear for Class ?

Accepted Answer

Be dressed in appropriate and comfortable sports attire. 
For Jumping, Strong Nation®, and Zumba® Fitness, please be in a pair of soft soles/ training shoes for better comfort. 
For Piloxing® SSP classes, you can go barefoot or wear a pair of anti-slip socks.

Question 13

What to Bring to Class ?

Accepted Answer

Do grab along a small towel to wipe off your perspiration and a bottle of water to hydrate yourself during the workout. 
Please note that soft drinks or any other sweetened drinks are not allowed inside the studio rooms during the workout.

Question 14

What Time to Arrive ?

Accepted Answer

Please register at the studio reception 5-10 minutes before class starts. 
For first timers, please be present 15 minutes earlier to complete the indemnity form.

Question 15

Do you offer Studio Rental ?

Accepted Answer

Yes, we do. Please write in to info@prestiquestudio.com.sg to find out more.

Question 16

What payment methods do you accept?

Accepted Answer

We currently accept credit card payments from direct online bookings. Alternative payment methods like PayNow, Shopback, Atome and GrabPay are available over our studio counter. If you need help with a booking or package purchase, please feel free to reach out to us via our Corporate WhatsApp 8800 3938 and we’ll be happy to assist!

Question 17

Do you offer private classes or event bookings?

Accepted Answer

Yes, we do! Whether you’re planning a private workout, birthday celebration, team bonding session, or a corporate wellness event, we’d love to help customise something fun for you. Just get in touch with us to share your needs, and we’ll take it from there!

Question 18

Can first-timers join a class?

Accepted Answer

Absolutely! Our classes are beginner-friendly, and our certified instructors will guide you through the workout with proper structure and pacing. If it’s your first time, do come 15 minutes early so we can get you settled and ready to bounce!

Question 19

Do I need any prior fitness experience to join a class?

Accepted Answer

Not at all! Our classes are designed to be fun, welcoming, and easy to follow, even if it’s your very first time. Our certified instructors will guide you through the movements with proper structure and pacing, so you can jump in at your own comfort level and enjoy the workout.

Question 20

What should I expect for my first class at Prestique Studio?

Accepted Answer

Come a little early so you have time to check in and settle in comfortably. For first-timers, please arrive 15 minutes before class to complete the indemnity form. Do bring along your water bottle, towel, and a positive mood — we’ll take care of the rest and get you bouncing to the beat! Bottled mineral water are sold over the counter if you need! :)

Question 21

Do you offer corporate or team bonding activities?

Accepted Answer

Absolutely — our trampoline workouts are a great way to bring people together and energize your team! We offer corporate deals for team bonding and wellness events so please reach out to us to discuss your group size, schedule, and event goals, and we’ll help you put something exciting together.

Question 22

Do you offer private classes or bookings for special events?

Accepted Answer

Yes we do! If you’re planning a birthday celebration, private group session, or any special event, we’d love to help customize the experience for you. Just contact us with your preferred date, group size, and event idea, and we’ll work with you to create a fun workout session that suits your needs.

Frequently Asked Questions